Privacy Policy
Last updated:
1. Introduction
StrideCore ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our site, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of personal data:
- Contact details such as name, email address, and phone number
- Fitness-related information you voluntarily provide (e.g., goals, health conditions)
- Payment information when you purchase our services
- Technical data such as IP address, browser type, and usage patterns
3. How We Use Your Information
Your information is used to:
- Provide and manage your membership and training sessions
- Personalise your experience and recommend suitable programs
- Process payments and send administrative notices
- Improve our website and services through analytics
- Comply with legal obligations and enforce our terms
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with trusted third parties such as payment processors, cloud hosting providers, and marketing platforms, strictly for operational purposes. We ensure these partners adhere to strict confidentiality and data protection standards.
5. Data Retention and Security
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. We implement industry-standard security measures, including encryption and access controls, to safeguard your data from unauthorised access, alteration, or disclosure.
6. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing activities
- Withdraw consent you previously provided
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at {{ EMAIL }}. We will respond within 30 days.